Privacy Policy

Aztec Ceramics Limited

Last Updated: 14 May 2026

Who We Are

We are Aztec Ceramics Limited, a UK company specialising in the supply and professional fitting of ceramic tiles and related products. We are registered in England and Wales (Company Number: 07985577) with our registered office at Unit 2 Prospect Court, The Broadway, Farnham Common, Bucks, United Kingdom, SL2 3QQ.

Data Controller

Aztec Ceramics Limited is the Data Controller for the personal data we collect and process. This means we are responsible for deciding how and why your personal data is used, and we are committed to handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The person responsible for data protection within the company is Andrew Dale, Director.

ICO Registration Number: [INSERT ICO REGISTRATION NUMBER]

You can verify our registration on the ICO public register at ico.org.uk/ESDWebPages/Search

What Information We Collect

When You Contact Us

Your name, email address, phone number, and property address
Information about your project or tiling requirements
Photos of your space that you share with us
Any specifications, measurements, or design preferences you provide

When You Visit Our Website

How you use our website (pages visited, time spent)
Your general location (area level, not your precise address)
Your device and browser information
Cookies (see Cookies section below)

During Supply and Fitting Work

Property details and access requirements
Project specifications and materials selections
Payment information (we do not store card details)
Site photos and progress documentation

How We Use Your Information

To Provide Our Services

Preparing quotes and estimates for your project
Sourcing and supplying ceramic tiles and related materials
Planning and delivering professional tile fitting services
Communicating with you about project progress and scheduling
Arranging site visits and consultations

To Run Our Business

Responding to your enquiries promptly
Sending invoices and managing payments
Improving our products and services
Sending you updates about our work (only where you have agreed)

Legal Requirements

Complying with health and safety regulations
Tax and business record keeping
Insurance and warranty purposes

Who We Share Information With

Service Providers We Use

Suppliers and fitting contractors (where necessary for your project)
Accountants and business advisors
Insurance companies
Payment processors (for invoicing)

Legal Requirements

Health & Safety Executive (if required)
Courts or legal authorities (if legally required)

With Your Permission

We may use photos of completed work in our portfolio, with your consent
We may reference your project for future quotes, with identifying details removed

Your Rights

Under UK data protection law, you have the right to:

See what personal data we hold about you
Correct any inaccuracies
Request deletion of your information (subject to any legal retention requirements)
Stop us processing your data for marketing purposes
Receive a portable copy of your data
Complain to the ICO if you are unhappy with how we handle your data

To exercise any of these rights, please email us at info@aztecceramics.co.uk.

How Long We Keep Your Information

Active projects: Throughout the project and 6 years after completion (for warranty and legal purposes)
Quotes not accepted: 2 years (in case you return to us)
Financial records: 7 years (legal requirement)
Fitting and supply records: 10 years (for warranty and compliance purposes)
Website enquiries: 2 years maximum

Keeping Your Information Safe

We use industry-standard security measures including:

Secure storage of physical and digital records
Password-protected systems and devices
Encrypted data transmission
Staff training on data protection
Secure disposal of old records

Our website may use cookies to:

Remember your preferences
Understand how visitors use our site
Improve website performance

You can control cookies through your browser settings.

International Transfers

We primarily work with UK-based suppliers and services. If we ever need to share information internationally, we ensure appropriate protections are in place under UK data protection law.

Changes to This Policy

We will update this policy when needed and notify you of any significant changes via email or a website notice.

Questions about your data?

Email: info@aztecceramics.co.uk

Phone: +44 1753 646077

Post: Aztec Ceramics Limited, Unit 2 Prospect Court, The Broadway, Farnham Common, Bucks, United Kingdom, SL2 3QQ

Complaints about data protection:

You can complain to the Information Commissioner's Office at ico.org.uk or call 0303 123 1113.

Company Details:

Registered in England and Wales

Company Number: 07985577

Registered Office: Unit 2 Prospect Court, The Broadway, Farnham Common, Bucks, United Kingdom, SL2 3QQ

This policy was last updated on 14 May 2026. We are committed to protecting your privacy and will always handle your data responsibly.